Basic plan for smaller projects: 24/7 technical support, 30-minute response time, implementation and control of backups and data protection, basic system administration.
Standard plan for smaller projects: 24/7 technical support, 15-minute response time, implementation and control of backups and data protection, basic system administration, dedicated support engineer.
Extended package: everything above, and: management and support of Continuous Integration, Continuous Delivery and Continuous Deployment processes, tuning and implementation of rules for deploying general infrastructure using the IaaC methodology. Access to Professional Services team.
A tailored solution for the most demanding customers and powerful projects: dedicated team, full support of infrastructure and applications at all stages.